Costumer *******

<p>i have a contract with CELL C, my agreement with them is that my account should be debited on the last day of every mont. CELL C then decides that they will debt my account on the 28th of every month. One month the debit order bounced and i called CELL C and ask why and asked them to change the debit date to LAST DAY OF EACH MONT.</p> <p>The lady i was talking to at that time assured me that it wont happen again, they have some tracking software that can tell if there are funds in my account.</p> <p> </p> <p>Then their debit continued on the 28th of every month, till it bounced again. The problem is that when it bounce i am getting charged R70 for their mistake. They telling me that because it has been going through on the 28th from the begining. They do not wanna answer me when i ask them what is the debit date that we agreed on when i signed up on the contract.</p> <p> </p> <p>I am being charge for their stupidity and incompetance.</p> <p> </p> <p> </p>