******* Cell C

Good day. On the 16 Nov 2017 I took out a month to month data plan with Cell C. I was offered a router over a 24 month period which I took .I phoned cell c retentions in October and told them that I want to cancel my month to month data plan as my husband lost his job.They gave the settlement amount on the 29 Oct 2018 for the router as the data was month to month.I made the full payment of R545.87 on the 30Oct.Emailed slip and phoned rentensions to confirm payment. They send request to closed acc nd deactivate simcard. I received a bill for R119 for end of Nov for a dectivated sim.I did want trouble so I paid it.Now I received another bill for R493.19!I have confirmed over nd over that the SIM card is inactive I have made over 12 phone calls. Manager has apologized nd confirm that it was a mistake but hen transfered the billing department does not want to correct. Again investigating but in the meantime debiting my account .Cell cell is a ******* company nd this is *****ing.