Correct billing

Item: Cell C
Rating: 1
Author: Yvonne M

Good Morning can cell c please debit the 200 that we agreed on , I do not want to see what happened last month when they took 4600 in my account that I already paid. I contacted the call center and it was confirmed that I only have to pay 200. Can you please ensure that you debit only 200. Thank you

Helpful (0)

Replies (4)

Cell C's replyOfficial

24 Aug 2017, 08:34

Good morning Yvonne

We have referred this matter to the relevant department for assistance.

Regards

Cell C | PN

Best regards,

Cell C's reply24 Aug 2017, 08:34

Official

Good morning Yvonne

We have referred this matter to the relevant department for assistance.

Regards

Cell C | PN

Best regards,

Yvonne M's updateReviewer Update

24 Aug 2017, 09:15

Good morning Can this be addressed today , I do not want issues tomorrow . Thank you

Yvonne M's update24 Aug 2017, 09:15

Reviewer Update

Good morning Can this be addressed today , I do not want issues tomorrow . Thank you

Yvonne M's updateReviewer Update

24 Aug 2017, 10:10

Good morning Thank you Cell c for responding and checking that the debit order will be 200. Thank you I appreciate the quick response and was made feel appreciated.

Yvonne M's update24 Aug 2017, 10:10

Reviewer Update

Good morning Thank you Cell c for responding and checking that the debit order will be 200. Thank you I appreciate the quick response and was made feel appreciated.

Cell C's replyOfficial

24 Aug 2017, 10:34

You're welcome and thank you for allowing us the opportunity to assist.

Have a great day.

Regards

Cell C | PN

Best regards,

Cell C's reply24 Aug 2017, 10:34

Official

You're welcome and thank you for allowing us the opportunity to assist.

Have a great day.

Regards

Cell C | PN

Best regards,