1 reviews | Active since Jul 2016

27 Jul 2016, 08:53

Corporate harassment and bullying

<p>I have been with Cell C for many years. I have upgraded my device several times. However this time I am quite happy with my Samsung S5 phone and decided to save some money by not upgrading. A few months ago I visited the V&A branch to enquire what my options and actions should be. I was informed by the shop assistant that I should do nothing. When my contract comes to an end I would automatically go onto a R50 per month contract that would let me topup airtime and data as I needed. That sounded simple enough. However that is when my nightmare started. I get 4 to 5 calls a week from Cell C to inform me that I am legible for an upgrade. I have explained my situation several times, I have lost my temper severall times. I have threatended to close all accounts with Cell C. Any yet they do not stop calling me. Am I now subjected to this kind of harrasment at work for the next two years or to the time that I am bul**** into upgrading? I think not! Get your system in order and stop calling me or I will simply go to Vodacom!!!</p> <p> </p> <p>So after an apology from Cell C and a promise that they will attend to this and stop these calls, I got another call again today 27/07/2016 at 09H30. I urge everyone to boycot this compony as they are clearly making use of bullying tactics. Cell C please contact me so I can cancel all my contracts with you.</p>

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Replies (1)
Cell C
Cell C's reply27 Jul 2016, 09:17
Official

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect confirmation from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN