AN
Anneli N

1 reviews | Active since Aug 2011

03 Aug 2015, 12:37

Conttract cancelled,debit orders NOT stopped

My contract with cell C were cancelled on 28 April 2015,and as from 29 April 2015 I had no contract with Cell C and only operated my phone with pay as you go vouchers.<br> On 3 June 2015 Cell C debited an amount of R1602.85. My normal contract price were R598 every single month for the previous 4 years.<br> Then I reversed the debit order and again they debited an amount of R1602.85 on the 26th of June 2015. And then on 630 June they debited R 1957.00. I had to reverse all the debit orders and requested my bank to cancel all debit orders from them.<br> Then on 31 July the again debited R 2966.29. I have lodge a complaint with Cell C with no response.<br> I demand that they stop all future attempts to debit any amount from my account. I dont owe them a cent and I have no contract with them.

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Replies (1)
Cell C
Cell C's reply03 Aug 2015, 12:43
Official
Hello annelivn,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN