Contrat dispute - why does my contract have two expiration dates????!!!!??????
I have phoned your customer care line on 27 Feb with a query about my contract. I was advised that someone will call me back in two working days. I am still WAITING!!!
I had to take matters into my own hands and go to a store in person. I again explained the problem to the person. I got some clarity on the problem but that has led to more questions. The salesperson advised he will escalated it to headquarters but till now I still haven't received any feedback. Cell C is happy to take customers hard earned money but do not bother replying to queries. I have now sent an email ***. CAN SOMEONE PLEASE GET BACK TO ME!
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Replies (1)'s updateReviewer Update
14 Apr 2021, 14:38I have received an email acknowledging my complaint on Monday, given the following Customer Service Case Number : ***, and was told I will be contacted within 48 hours!!!!! Once again I have received no feedback from you! How long do I have to wait?
's update14 Apr 2021, 14:38
Reviewer Update
I have received an email acknowledging my complaint on Monday, given the following Customer Service Case Number : ***, and was told I will be contacted within 48 hours!!!!! Once again I have received no feedback from you! How long do I have to wait?