SM
Severiano M
1 reviews | Active since Dec 2024
31 Dec 2024, 05:45
Contractual agreement not completed
My wife was approved for a contract sim card 2 Weeks ago and was given a lame excuse from a sales consultant in Clear Water that they are unable to convert a prepaid number to the contract number this is 2 weeks no result .
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Cell C's replyOfficial
31 Dec 2024, 06:36Dear Severiano Matthews,
Thank you for getting in touch
We sincerely apologize for the delay in converting your wife’s prepaid number to the contract SIM. We understand your frustration and regret that this issue has not been resolved sooner.
We’re escalating this to our support team to ensure it’s addressed quickly and will keep you updated on the progress. We appreciate your patience and are committed to resolving this as soon as possible.
Regards,
Cell C | CW
Thank you for getting in touch
We sincerely apologize for the delay in converting your wife’s prepaid number to the contract SIM. We understand your frustration and regret that this issue has not been resolved sooner.
We’re escalating this to our support team to ensure it’s addressed quickly and will keep you updated on the progress. We appreciate your patience and are committed to resolving this as soon as possible.
Regards,
Cell C | CW
Cell C's reply31 Dec 2024, 06:36
Official
Dear Severiano Matthews,
Thank you for getting in touch
We sincerely apologize for the delay in converting your wife’s prepaid number to the contract SIM. We understand your frustration and regret that this issue has not been resolved sooner.
We’re escalating this to our support team to ensure it’s addressed quickly and will keep you updated on the progress. We appreciate your patience and are committed to resolving this as soon as possible.
Regards,
Cell C | CW
Thank you for getting in touch
We sincerely apologize for the delay in converting your wife’s prepaid number to the contract SIM. We understand your frustration and regret that this issue has not been resolved sooner.
We’re escalating this to our support team to ensure it’s addressed quickly and will keep you updated on the progress. We appreciate your patience and are committed to resolving this as soon as possible.
Regards,
Cell C | CW