Contracts ****

I have 2 contracts that show active on my name and it is old contracts of November 2010 and February 2014 i have no idea where this came from ,i have contacted Cell C from Cell C outlet in Vangate Mall on 12/10/2023 and 13/10/2023 but thy are reluctant to assist to close the contracts ,i have checked the status on Clear score and it show active and payments still get deducted from my account .1 for R344.00 and the other for R140.00 this need to be resolve asap