1 reviews | Active since Oct 2016
Contracted approved then declined
<p>Good day</p> <p> </p> <p>I wish to find out how is it possible for a new application to approved and confirmed by a sales agent and confirmed that your device will be delivered in the week to come and over the weekend you receive notification that your application was declined.</p> <p> </p> <p>I don't believe this is proper practice and the whole conversation has been recorded on my side.</p> <p> </p> <p>I would appreciate if someone can contact me urgently to resolve this matter so we can proceed in finalising this</p>
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Danielle has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Best regards,
Danielle has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Best regards,
After Danielle contact me and advised that the department manager is busy with my qeury and that she will reqeust them to get in contact with me no joy.
I would appreciate if i can bring up to date with the progress of this matter and how far it is from resolved.
Urgent feddback will be highly appreciated
After Danielle contact me and advised that the department manager is busy with my qeury and that she will reqeust them to get in contact with me no joy.
I would appreciate if i can bring up to date with the progress of this matter and how far it is from resolved.
Urgent feddback will be highly appreciated
Good Day
I have now send a mail to the sales consultant as i have not yet received any feedback from her supervisor.
Now i have been informed that the matter was again send to the credit rating department and declined again.
this is not my problem the problem is way the consultant advised me that the application was approved and no further approval is needed and the next day the application was declined.
I want to know how are we going to resolve the matter as i believe that there is no reason for the application to be re processed it was confirmed telephonically that all has been approved and delivery will be done by this week and I’m keeping the consultant at that.
So i want my contract to be issued and my phone delivered
Good Day
I have now send a mail to the sales consultant as i have not yet received any feedback from her supervisor.
Now i have been informed that the matter was again send to the credit rating department and declined again.
this is not my problem the problem is way the consultant advised me that the application was approved and no further approval is needed and the next day the application was declined.
I want to know how are we going to resolve the matter as i believe that there is no reason for the application to be re processed it was confirmed telephonically that all has been approved and delivery will be done by this week and I’m keeping the consultant at that.
So i want my contract to be issued and my phone delivered