AG
Alisha G

1 reviews | Active since Oct 2010

14 Jan 2017, 13:03

contract upgraded- no cell phone received part 6

<p>Still have not received my phones- from 15 th Dec. I have been told that the contract are chose ( Samsung A 3 and j 2 )been discontinued. Nelly from social said she will speak to upgrades manager to get a similar deal for me if they can. But can't promise me anything...... I have just been to one of ur stores, apparently they receiving stock of this phones this week and they have a big poster with the same contract I chose.so can someone pls tell me who's lieing...... why I can't get my phones????? I have been a loyal customer for 15 years, my credit record is excellent.....so why?</p>

0
Replies (3)
Cell C
Cell C's reply16 Jan 2017, 07:34
Official

Thank you for posting to us.

A follow up request has been sent and feedback will be provided. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

AG
Alisha G's update17 Jan 2017, 09:32
Reviewer Update

when can I expect communication? Im still waiting .....

Cell C
Cell C's reply19 Jan 2017, 07:48
Official

Rhabela has been in contact with you to assist and provide feedback regarding this matter.

Regards

Cell C | PN