Contract Upgrade Harassment

<p>I have been a client of Cell C since 2014, at which point I took out a contract for the Samsung S4 Mini. Towards the end of the contract period I was contacted by a consultant asking if I wanted to renew and upgrade. My response was a very clear 'No' as I have plans to leave the country in the near future and thus am not looking to renew any credit agreements. I indiated that I wanted to go onto a month to month plan and simply keep paying the fees for the airtime and data that I was paying before. Since that time I have been receiving up to 5 calls a week asking me if I want to upgrade. At first I was very polite in declining and indicated each time that I had already given my response. I have now lost my patience. This has been going on for 6 months. I feel like I am being constantly harrassed to agree to credit that I have said I don't want. Cell C wants to force me to agree to a financial product that I don't want. How is that Treating a Customer Fairly? It is actually bordering on ********* in my opinion. The final straw was yesterday when I told the consultant that I did not want to EVER recieve another call of this nature again. I was told that I actually had to call somewhere to tell them that I didn't want to be called anymore. What? No. Then guess what, I actually recieved another call today to upgrade my contract. I expect a resolution to this immediately. Furthermore, I now expect to be contacted in order to cancel my Cell C contract without a fuss and without paperwork. I am most unimpressed and Cell C has lost a customer for good. </p>