LS
Leandra S
1 reviews | Active since Nov 2014
12 Aug 2021, 16:06
Contract upgrade and constant stock issues
My husbands cell phone contract was upgraded via the online store after a lot of struggles in store and online. We were just waiting for delivery. I followed up on Tuesday 10 August after the consultant (online) informed me that stock has been received and our order is prioritised. Today 12 August - they say the don't have stock any more - so we need to wait again after waiting for months. How do you upgrade a contract when you have no idea when you will have stock to dispatch????????? Every 2nd day they have different story.
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Replies (4)
Cell C's replyOfficial
12 Aug 2021, 16:27Good day Leandra
Please accept our sincere apologies for the inconvenience experienced.
The device will be delivered as soon as we receive stock.
^SM
Please accept our sincere apologies for the inconvenience experienced.
The device will be delivered as soon as we receive stock.
^SM
Best regards,
Cell C's reply12 Aug 2021, 16:27
Official
Good day Leandra
Please accept our sincere apologies for the inconvenience experienced.
The device will be delivered as soon as we receive stock.
^SM
Please accept our sincere apologies for the inconvenience experienced.
The device will be delivered as soon as we receive stock.
^SM
Best regards,
LS
Leandra S's updateReviewer Update
12 Aug 2021, 16:32That same message we are receiving for a month now. Getting tired of your one line sorry. Please action, 2 days you prioritized the order, no suddenly no stock. ***** and just want to get the contract signed
LS
Leandra S's update12 Aug 2021, 16:32
Reviewer Update
That same message we are receiving for a month now. Getting tired of your one line sorry. Please action, 2 days you prioritized the order, no suddenly no stock. ***** and just want to get the contract signed
Cell C's replyOfficial
12 Aug 2021, 20:00Once the stock has been received, all applications will be honoured.
^MP
^MP
Best regards,
Cell C's reply12 Aug 2021, 20:00
Official
Once the stock has been received, all applications will be honoured.
^MP
^MP
Best regards,
LS
Leandra S's updateReviewer Update
13 Aug 2021, 12:36Cell c can't even give a timeline - after already confirming that we are next in line and that you did receive stock - nothing happened and no more stock. No timeline or ETI just - you must wait.
LS
Leandra S's update13 Aug 2021, 12:36
Reviewer Update
Cell c can't even give a timeline - after already confirming that we are next in line and that you did receive stock - nothing happened and no more stock. No timeline or ETI just - you must wait.