Contract Termination

I need to bring to your attention my dissatisfaction with your Customer Service & Technical/Networks Division.

I have been losing network bars on my device since January this year to date none has been resolved. I have not received any update either.

I have had my number for 16 years now and I have never experienced such horrible services and empty promises from your company. No one is willing to account for these empty promises. When requesting for Supervisors/Managers they are always busy and no one returns my calls. The last Manger that I was told would give me a call is Sifiso Khumalo, I am still waiting for his call.

Please terminate my contract effective immediately because this is causing so much distress.

I would appreciate if my request can be given urgent attention without prejudice. I will port my number to another network provider. ***