1 reviews | Active since May 2017
Contract Terminated
<p>In April 2017, I made an arrangement with Cell C on a arrears amount on my contract, of paying an additional amount of R 500 minimum per monht until the arrears amount is paid up, the end of that month after i had mad an arrangment Cell C debits my account with R 3 000.00 and some odd rand, the full out standing amount after making an arrangment, I then went to my bank and reversed R 1500.00 as I made an arrangment to pay a certain amount on a monthly basis, in the Month of May, Cell C doesnt deduct anything, which i found strange , then in June they deduct R 1, 800.00 so i went to my bank again and reversed R 1000.00 expecting Cell C to call me, today i receive a call from Blake & Associates - attorenys in Durban, stating that my account has been canceled by Cell C and that i need to pay the settlement amount of R 3000.00 and some odd in order to settle and close the account, what kind of service does a provider like that give, seeing that i made an arrangment and only received a call in April 2017 when i made an arrangement, so in futher ill deal with Vodacom, MTN and Telkom. </p> <p> </p> <p>Cell C should not even bother responding to this complaint as I will not deal with pathetic service providers like this, and this after being a client of theirs for longer than 6 years</p>
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Kindly be advised that I do not want anything changed, everything must be left as is, I will pay the attorneys and will be done with Cell C once and for all
Kindly be advised that I do not want anything changed, everything must be left as is, I will pay the attorneys and will be done with Cell C once and for all
Moses could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,
Moses could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,
