YP
Yaseen P

1 reviews | Active since Apr 2019

03 Oct 2019, 14:00

Contract Sim swap nightmare

Sim swap nightmare I upgraded my contract yesterday and was given a new Sim card, calling cellc to do a Sim swap and being referred from pillar to post and being transferred everywhere No one could help Last person referred me to a store Why do I need to go into a store

0
Replies (3)
Cell C
Cell C's reply03 Oct 2019, 14:19
Official
Good afternoon Yaseen

We apologize for the frustrations you have experienced. Our team will be in touch to assist you.  Do expect a  call. 

Regards 
DA

Best regards,

Cell C
Cell C's reply04 Oct 2019, 14:37
Official
Maropeng confirmed that he has contacted you and advised on a way forward.

Regards
DA

Best regards,

YP
Yaseen P's update05 Oct 2019, 17:15
Reviewer Update
He advised I would receive an email and I havent received anything yet