AM
Avela M

1 reviews | Active since Feb 2016

09 Feb 2016, 14:56

Contract Sim Swap Costs

I went to Cell C in Carlton Centre for a SIM swap and i was told that it costs R114.00 but a prepaid SIM swap is only R10. YOU ARE GUARANTEED PAYMENT EVERY MONTH FOR THE DURATION OF THE CONTRACT YET I HAVE TO PAY SO MUCH FOR A SIM SWAP. THIS IS A RIP-OFF.

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Replies (1)
Cell C
Cell C's reply09 Feb 2016, 15:10
Official
Hello AwethuAM,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,