1 reviews | Active since Jul 2010
CONTRACT SIGNED A YEAR AGO INCREASE???
This is totally unacceptable! How is it that i sign a contract with Cell C, thinking that my contract will remain a fixed amount (if not what's the point of a contract?) for the next two years, i just opened my bill and it seems to have one up by R10, i have two contracts with Cell C, and has been a loyal customer for many years, never before has my contract just increased with no notification or consent. Again i ask WHAT IS THE POINT OF A CONTRACT ADVERTISED AS A FIXED AMOUNT FOR TWO YEARS IF YOU CAN CHANGE IT AS YOU PLEASE?? So next month i could just find that it was increased by R400 because of a line in your contract that states you can do whatever you want?? I'm sorry that ludicrous, why would anyone sign a contract if they knew that you can basically then bill them for anything you want, because it \was in your T & C's"(which no one points out when getting a contract) A serious breach of customer rights in my opinion"
Please note that in terms of your Subscriber Agreement, Cell C has the option of changing any of the Charges from time to time, by means of publishing an amended Tariff Plan and by informing you in writing.
These Charges include applicable connection fee, Subscription Fee, Usage Charges, SIM Card Fee, Goods Fee and any other Charge relating to the provision of Cell C's Services to the customer in terms of the Agreement.
Regards
Cell C | PN
Best regards,
Please note that in terms of your Subscriber Agreement, Cell C has the option of changing any of the Charges from time to time, by means of publishing an amended Tariff Plan and by informing you in writing.
These Charges include applicable connection fee, Subscription Fee, Usage Charges, SIM Card Fee, Goods Fee and any other Charge relating to the provision of Cell C's Services to the customer in terms of the Agreement.
Regards
Cell C | PN
Best regards,
