Contract Settlement

Good day Customer service,

Its been two weeks trying to cancel my contract ********** 486. I have cancelled in your call centre,been sent from one agent to the next,told different stories and amounts to pay. I eventual paid R1842 as a settlement,I also understand that the debit order was suppose to go through even though I have paid the settlement. I then paid R847 for my service,this was for a failed debit order, No one could tell me if my contract has been cancelled,if I would be refund the extra amount paid or if I would still be billed end of the month The agents are very rude,especial the one I spoke to today,Sthembiso from Contracts dept,Im very unhappy with this kind of service

Regards Peter Ngubane Cell: ********** 486