Contract Request

Hi I took up a data contract and the sim was delivered and activated on the 16th of May 2022. The lady I signed up with telephonically told me that she will send me the contract/T&Cs after our call. The sim arrived with no contract. I went back to ask for it and she told me that there are no contracts to be sent since we had a telephonic agreement. I demanded it and she referred me to customer care. They promised to send it on the 18th. On the 20th I called again and was told that i need to go back to sales as they are the ones I took it up with and it was their responsibility to send it to me. CONTRACT!! Why is it so difficult for me to get my contract? I have an agreement with you and I do not have anything to refer back to and for me to read and understand what I have signed up for. Your consultants all tell me different things regarding my request. Let me not even mention the amount and correct debit debit date. They give me different amounts and different dates.

May I please have my contract sent to me?