CONTRACT RENEWAL - LIES, EMPTY PROMISES & DROPPED CALLS

On the 3rd Dec 2020 - I renewed my contract with cell C with one of their Combo Deals by a lady named Rahanna Kahn. I received my contract retention doc via email and a confirmation SMS the same day (agreement number attached). I patiently waited for delivery until the 17 Dec after which I submitted a query to Cell C customer care asking what is happening with my delivery. I was called back (21st of December 2020 at 8:27am) and told that they are just awaiting stock of the Samsung A31 and thereafter I will receive my devices. So I waited. .. and waited. I have still not received my devices and have since called and been called by numerous consultants and told all sorts of lies. One of the lies was that there was two failed delivery attempts. I have also been called by a lady confirming that stock has arrived and that I need to contact the retention department .. I have been calling them and have been placed on hold for over an hour and then told that by the end of the week the stock should arrive and i will have my devices. Nothing ever did. In other calls I have simply been hung up on. I have also been told that my contract renewal has been cancelled-the only reason i found that out is because the SAME Rahanna had the AUDACITY to phone me again in Jan to sell me another more expensive contract. I have also been promised to be called back which never happened. The list goes on and I have a list of names of some of the people I have dealt with (one refused to provide me with her name). Now i am left with no other option but to report Cell C to all the relevant commissions as all my attempts to resolve the issue with them has been unsuccessful. I LOST OUT ON OTHER DEALS FROM OTHER PROVIDERS THANKS TO CELL C. IS THERE ANY OUNCE OF SERVICE DELIVERY/ETHICS LEFT IN CELL C?????? I HAVE BEEN WITH CELL C FOR MANY UNINTERRUPTED YEARS AND YOU GET REWARDED WITH THIS KIND OF TREATMENT !!???!???!