Contract Phone

<p>I had a contract phone with Cellc, it later gave me a problem charging system after 4 months. I contacted Customer service and advised me to go to the nearest Cell C store. i went to southgate and explained the problem and they took my phone for repair, they advised me to wait for an sms to come pick my phone. I waited for 4 weeks and there were no reply, then i contacted Customer care again they gave me a reference number and advised me to go to CellC store again. when i got there they said they have no tablets in stock, they will order me another tablet, they said i must wait for their call after 5 days, i waited for 10 days and i did not receive any call, i contacted customer care again and the agent the gave another reference number and advised me that at the shop they must give me another phone. i went there and advised me that i must take a phone that R1000 or under cause the value of my tablet degraded. they said i dont like the phones that cost that amount i must add more money to choose another phone and continue paying the same amount every month, where as they still have my tablet.I am not happy at all, if they can fix my tablet they must give it back to me.</p>