Contract permanently terminated

My contract has been permanently terminated and my number which I have been using for everything does not exist.

I spoke to the call centre after having an amount debited from my bank account which was not the full amount in arrears. I advised that they need to please deduct the full amount and the agent told me that the payment is not reflecting so they cannot do anything to restore my line that has been cut.

I reversed the debit order with my bank and couldn't get back through to Cell C to arrange the deduction. On th 30.09.2020 I received an sms that my contract will be terminated on that day and immediately after the Sim was inactive. When I tried to dial my number from another phone it says the number does not exist.

After spending hours trying to get through to Cell C, I went into the store yesterday and was advised that they are on strike and I won't be able to get any answers for at least the rest of the week.

I'm highly upset that my contract was canceled on minutes notice and even more so because my number is lost and no one can get ahold of me.

This is the thank you I get for being your customer for the last 6 years.