Contract paid but still reflects on clear scorea

If I could give u a zero to write this review I would. I took a contract with cellc in 2015 2 phones and a router paid up the devices in 24 months and decided to continue the router on a month to month device after some time I started paying more for the router and receiving less data so I decided to cancel The use of the device in 2020. Even to cancel this month to month was such a damn issue with cellc illiterate call center agents whowhToday would still call to offer a new contract .....my foot Today I login to my clear score and find that my cellc account is still active saying that I pay R278 on a monthly basis bear in mind this is 2 years later and not 60 days after cancellation I would like an answer for this *********** behaviour of customer service or cancellations department its even showing that I have missed payments in 2021 there is no debits going off my account but I want to know what contract do i have with cellc and who us paying for it the people there are damn **********.