aH
amelia H

1 reviews | Active since Oct 2020

07 Mar 2022, 13:52

Contract OVER and unauthorized debit orders

I have a contract with Cell C (cellphone) that expired in Jan 2022, however, i am still being billed and charged? how is this possible? the contract duration is completed but I am still being billed and also NOT receiving any data or minutes? so I am paying over and above and also unauthorized debit order for a contract that's completed? i have called the call center numerous times and i have not been directed accordingly, I am not happy with this, and no communication indicating as to why i am still liable to pay?

0
Replies (2)
Cell C
Cell C's reply07 Mar 2022, 15:25
Official
Hi Amelia 

Thank you for contacting Cell C. 

Please provide us with the number in question/ID number. 

Regards
^MP 

Best regards,

aH
amelia H's update06 Apr 2022, 09:37
Reviewer Update
Hi- my ID number is ***- i just received a bill this morning for over R1000 -