Contract Not Cancelled at My Expense?

Hi,<br> <br> After having asked for my contract to be cancelled & being told that it was successfully terminated by Marvin (from a call centre) - i realised that i could not load airtime on my sim card, because the number was still on contract. i have made numerous calls to the call centre after this and all the consultants confirm that my contract is terminated. I eventually got hold of Bongi who told me that the contract is still running and that i now need to pay R312 before it can be closed. <br> <br> These are my reference numbers for the calls made to Marvin & Bongi<br> Marvin: ***0 5796<br> Bongi: ***03 5194<br> <br> I am not happy to make monthly payments for a contract that was ended on 24 July!