1 reviews | Active since Mar 2009
<p>Hi</p> <p> </p> <p>I currently have a 50GB LTE contract with Cell C and it works brilliant but I want to migrate to a 100GB LTE line which costs R999. I've been to 2 of the Cell C stores and they suggested I should wait until the end of the month as I will be billed double. I've now waited until the end of the month and receiced a call from a call centre agent who told me that I can only migrate to the 200GB LTE for R1599 and that I cannot go to the next step which is 100GB.</p> <p> </p> <p>How can this be possible, all the packages are online and they are making it seem like that 100GB contract can be taken out for new contracts only.</p> <p> </p> <p> </p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
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