LM
LUYOLO M
1 reviews | Active since Mar 2015
24 Mar 2015, 08:33
CONTRACT ISSSUES
I HAVE AN ACCOUNT WITH CELL C, WE HAD A DEBIT ORDER AGREEMENT THAT THEY WILL DEDUCT R150 EVERY MONTH, BUT AFTER A FEW MONTHS I WENT THERE AND CANCELLED THE DEBIT ORDER BECAUSE OF FINANCIAL CONSTRAINTS, THEN WE AGREED THAT I WILL PAY AT NEDBANK ON THE 30TH OF EACHMONTH, BUT NOW THEY STILL CONTINUE DEDUCTING THAT AMOUNT FROM MY ACCOUNT AND I DO NOT HAVE MONEY THERE SO IT BOUNCES BACK AND IM LEFT WITH AN UNNECCESSARY BANK CHARGE. EVEN NOW I HAVE A NEGETIVE BALANCE OF R-533. AND ALSO CELL C CANCELS MY NETWORK ON THE 20TH OF EACH MONTH BECAUSE I HAVENT PAYED BUT WE AGREED THAT I WILL PAY ON THE 30TH OF EACH MONTH
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Replies (1)Cell C's replyOfficial
16 Apr 2015, 16:14Hello luyolomadasi,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply16 Apr 2015, 16:14
Official
Hello luyolomadasi,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
