CP
Colleen P
1 reviews | Active since Jul 2009
04 Feb 2016, 09:56
contract has expired
My contract ended on 01 Feb 2016. I have been trying since then to ensure that it is cancelled. Eventually managed to speak to someone yesterday, was informed that you have to give 1 months notice. Not happy to do that but will because I will be glad when it is done. HOWEVER I get a sms yesterday to say that contract cancellation will be 31 March 2016. Isn't that 2 months notice? I would like someone to adjust this to end Feb as I have emailed my request for cancellation on 01 Feb after holding forever via cell phone all the while being told your lines are busy!
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Cell C's replyOfficial
04 Feb 2016, 10:02Hello colpol,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply04 Feb 2016, 10:02
Official
Hello colpol,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,