Contract false promise
<p>i have a contact with cell c, its my second two year contract that i took, i upgraded April this year, i didnt want to but i promised to get a free gift and half a gig of data with my contract for 6 months or so. i called in May and they said it will come in, ever since my contract ive recieved anything. im paying R359pm but still the same benefits as my previous contract. where is my half a gig n free gift for 6 months?</p>
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Replies (3)
Cell C's replyOfficial
18 Nov 2016, 09:53Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply18 Nov 2016, 09:53
Official
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
's updateReviewer Update
18 Nov 2016, 11:47i was assisted by a lovely Gentleman Derrick, thank you so much for your assistance. my query has been resolved promplty and i received my free megabytes n will receive them till the end of my contract.
's update18 Nov 2016, 11:47
Reviewer Update
i was assisted by a lovely Gentleman Derrick, thank you so much for your assistance. my query has been resolved promplty and i received my free megabytes n will receive them till the end of my contract.
Cell C's replyOfficial
18 Nov 2016, 14:24Thank you for providing us with feedback, we are glad that you have been assisted.
Have a lovely day further.
Regards
Cell C | PN
Best regards,
Cell C's reply18 Nov 2016, 14:24
Official
Thank you for providing us with feedback, we are glad that you have been assisted.
Have a lovely day further.
Regards
Cell C | PN
Best regards,