TP
Tyrone P

1 reviews | Active since Apr 2013

23 Jun 2015, 17:35

CONTRACT ENDED - PHONELESS FOR 2 MONTHS

I've never had a problem with Cell C until now...<br> <br> My Contract ended with Cell C a few months back, and I've been on month-to-month since. A few days ago my phone got ******, so in order for me to keep my number and get another contract, I need to cancel my contract and move to pre-paid.<br> <br> They continue to say my contract will only terminate on 31st July! effective 1 Aug, and there is noway of me paying it out and terminating immediately.<br> <br> In other words I have NO PHONE FOR 2 MONTHS and there's nothing I can do about it. Cell C refuse to assist me, dont use them, they will do anything to trap you.<br> <br>

0
Replies (1)
Cell C
Cell C's reply24 Jun 2015, 07:14
Official
Hello ordinarycustomer,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication soon.

Regards
Cell C | PN