Contract ended, and still being charged i cancelled the contract but however it is still carrying on.

on the the 11 of November 2015 i took up a contract with Cell C for two years the contract carried on with the service provider for those years with bad service from their agents including their Team Leaders. Bottom line is that the contract the ended on the 11/11/2017, i then wanted to upgrade the contract however i was not pleased with that upgrade package. i cancelled that contract immediately before it was even delivered to me, so now i am being charged still for this contract which will apparently carry on for two more years, i do not receive anything no benefits for this new 12 months contract, they debited an amount of R707.09 from my account which i reversed as my main contract with these people ended. Now all i get is attitude from the consultants including team team leaders and they are not giving me any answers on what is it that i get for this amount they debiting from my account. i must add that i requested that they listen to all the calls between me and the person who was cancelling my contract as i had confirmed that amount that will be taken from my account and the agent confirmed that will be the amount of R230 will now be deducted from my account for the benefits of R30 and my other contract of R199, but they are not doing that.

i find this ti be really *********** for a huge service provider like Cell C and i am honestly disgusted by the service i have been receiving from this company and being associated with them.