Contract End Nightmare

Cell C will not inform you that the contract is ending and continue to bill you with a 30 day notice period from your part that you want to end the service.

Common decency would be to inform the client that you will be taking his money indefinitely after 24 months until he gives you 30 days notice and when he does he still will pay you for this month and next month.

This is daylight robery

Firstly according to Section 14(2)(c) of the Consumer Protection Act 68 of 2008 (CPA), service providers need to provide you with 40–80 business days’ written notice or “any other recordable form” of the fact that your cell phone contract is coming to an end, thereby giving you the opportunity to cancel the contract on time. as well as

service providers are no longer allowed (according to the CPA) to immediately renew your cell phone contract without your express permission.