1 reviews | Active since May 2016

13 Nov 2018, 08:03

contract denied no reason, no call back

8 days ago i laid a complaint about a contract being denied due to no reason at all. I was promised much 'feedback' by the person monitoring hellopeter of Cellc. Till now nobody has called me and the issue is still not resolved. CellC is full of empty promises!

Please contact me urgent if you want my business...

0
Replies (2)
Cell C
Cell C's reply13 Nov 2018, 08:32
Official
Good morning Albert

The consultant who handled your review, contacted you and advised that the matter was forwarded to sales for assistance. The person monitoring Hello Peter did not promise to provide you feedback. Apologies for the delay.

An urgent follow up request has been sent.

Regards
Cell C | PN
's update13 Nov 2018, 12:22
Reviewer Update
Seems moving from Vodacom to CellC was a mistake. CellC isnt interested in taking over this contract. Nobody calls, nobody answers on 084145, whats the point...