CG
Charedwin G

1 reviews | Active since Aug 2012

25 Jan 2016, 12:18

Contract closed in advance

I paid up my account and told them to close my account, my contract with cell C was R 199 p.m , I paid it up inadvance so that incase I forgert to send a letter to close. They just moved my account to prepaid but now I paid for services like my free minutes and data that I supposedly forfeited, this is not the first time cell c is cheating me, that is why I will never take out a contract with them or even renew my contract I want my free minutes and my data that I paid for as my contract was only supposed to be stopped on the 13 April 2016, what happens to my data and free minutes for the three months. Contract number ***

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Replies (1)
Cell C
Cell C's reply25 Jan 2016, 12:41
Official
Hello Badboy69,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN