KM
Katleho M

1 reviews | Active since Jul 2009

08 Feb 2016, 11:02

Contract changed with no communication to client

Hi <br> <br> Cell C changed my data contract without contacting me or sending me any communication. I have been holding to speak to an agent at the Cancellations department for ages. <br> <br> I spoke to Sizwe on 08 Feb 2016 at 10:52, he stated that my contract was changed on 15 January 2016.<br> <br> I am not going to pay another cent to Cell C. I would like this contract to be cancelled today and no further debit orders should go through on my account.

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Replies (1)
Cell C
Cell C's reply08 Feb 2016, 11:28
Official
Hello Katmos,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards
Cell C | PN

Best regards,