Contract Canelation

<p>The service that this network has is honestly putrid, firstly when i took out the contract i was under the impression that it included insurance on the hand set should the handset get ****** or broken or anything else. Only to my surprise when my car was burgled into and the phone ****** was i informed the phone was never insured. I queried this and had such a bad reception or response that i had to ask/request the insurance on the phone. My question was then when selling a contract to me, why don’t you include all the necessary add on's and advise on the insurance options etc. no response. Then i had a sim swop done and got another handset and continued to pay for the one ******. Now my contract is due for upgrade or discontinue, what amazed me is that i would receive sms's to come in store for upgrade but nothing on an option to cancel the contract. I then call cellc 084140 no. to cancel nun the less and i am told I’m far too early to do so. I then call end month which is now and I’m told I’m far too late and will be billed regardless of my contract ending 1Aug. So technically Cell C will still bill me for a full month into a 25th month in place of a 24 month as per contract, how is this??? I really at this point am of the opinion that cell c is blatantly taking money from me...I am trying to cancel a contract that ends 1Aug and I am told I will still be liable to pay R600 and off but what is a contract duration, is it not 24 months? how is that i am now going into a 25th month and lady servicing me still has the audacity to laugh in my ear when i am asking these questions...This is really not on and im appalled by the service or means to attempt cancelling a contract which again lack information sharing when you take the contract out...WHAT DOES ONE DO IN SUCH A CASE as i want this contract to be cancelled on the said duration that i had taken out on and not more thus making me liable to pay more on a contract that should be cancelled ?</p> <p> </p>