Contract cancelled in error

On 27/03/2015 i made a payment to Cell C for the cancellation of my contract on 076 *** *** and needed the number moved to prepaid. I phoned again on the 30/03/2015 and my payment reflected but i was told i need to wait for my debit order to go off before my number will be migrated to prepaid.<br> <br> on 01/04/2015 i phoned and was told that 076 *** ***x was migrated to prepaid BUT my second contract line on 082 *** ***x was also migrated to prepaid in ERROR. There was no payment or cancellation sent to Cell C for the 082 *** *** number but it was still cancelled. I was in contact with the retention's department for the better part of 01/04/2014 and was promised it would be sorted out on 01/04/2014<br> <br> my line has not been working since yesterday. I haven't been able to make any calls and this has now caused serious issues with my work.<br> <br> Cell C CANCELLED my contract line in ERROR and are in no hurry to sort it out. i am now suffering the wrath of an error that was not made by me. I am shocked once again by the most pathetic service provider in SA. This is the second day my line will not be operational. This is absolutely pathetic. I the customer must pay the price for an ERROR made by CELL C