KG
Kevashni G

1 reviews | Active since Mar 2012

16 Nov 2015, 14:46

contract cancelled cellc never stopped billing us

I had 2 calls made to me 1 from Kamal and the other from Marvin, in both cases I was told that they investigating my query and never get back to me yet.<br> <br> This is ridiculous that I am waiting 2 weeks for a resolution and cell c still insist we must pay for something we cancelled and don't have.<br> <br> They don't even have proof that we cancelled this contract, I even asked them to pull the phones calls I made to the call center cause as they state calls are recorded.<br> <br> This is becoming a night mare, I have requested legal advise at a fee that I will direct to cell c to pay.<br> <br>

0
Replies (1)
Cell C
Cell C's reply16 Nov 2015, 14:57
Official
Hello Kevashnig,

Thank you for posting to us.

A follow up request has been sent and feedback will be provided. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN