BK
Barend K

1 reviews | Active since May 2013

03 Jul 2015, 14:03

Contract cancelled but not done by Cell C -

Cell C offer me a S4 tab more than a year ago, the device did not work, I send it back twice and cancel the contract. Now they charge me for the use of this devise, I phone them and talk to 7 different people and still after an hour no success. Someone in Cell C did not do their job and it is a mission to get this sorted out. <br> <br> I had complain and they contact me, I send all the require documents, and now it is more than 2 weeks and no repose from Cell C, they even deduct another R1005 from my account end July. This is not acceptable.

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Replies (1)
Cell C
Cell C's reply03 Jul 2015, 14:10
Official
Hello Kaiings,

Thank you for posting to us.

A follow up request has been sent and feedback will be provided. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | DA