LN
Lungi N

1 reviews | Active since May 2015

25 May 2015, 08:22

Contract cancelled but money still being deducted

I had an account with Cell C , on the 25th of February 2015 i settled ( R 1983.48) and cancelled the account .But they are still deducting.Money deducted from my bank account March 2015 (R1747.27),April (R3150.63) and May (R3070.64), I went to Cell C to complain several times and they told me everything is sorted , but the money is still being deducted. i am not happy with service at all, as every month i have to go to Cell C for the same thing and i dont know what to do anymore PLEASE HELP.

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Replies (1)
Cell C
Cell C's reply25 May 2015, 08:40
Official
Hello Ngwenyal,

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of the consultants in the escalations team will contact you soon and assist with this matter.

Regards
Cell C | PN