CC
CollinsMM C

1 reviews | Active since Aug 2016

28 Aug 2017, 15:56

Contract Cancelled after I paid all my arrears, But I am still receiving billing invoices

I still don't understand why I am I receive SMS from cell c legal company after they have cancelled my contract and give sim card to some costumers, But I am still receiving billing invoices from their legal company, I don't get clarification of what I am owing is been 2 years try to solve these, but unfortunately I cannot reach Cell C legal department because they are the one having these case, I was told i have to use cell c number to be able to transferred to their legal department but unfortunately my number was taken immediately after finishing paying my arrears.

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Replies (1)
Cell C
Cell C's reply29 Aug 2017, 07:17
Official

Thank you for posting to us.

We will follow up on this matter with our legal team and assist. If the contract has been cancelled and you do not owe Cell C anything then you should not be receiving invoices unless there is an amount which you have not settled.

One of our team members will contact you with feedback.

Regards

Cell C | PN