1 reviews | Active since Nov 2015

03 Apr 2017, 10:15

Contract cancelled

<p>I have cancelled my Cell C contract and move to Vodacom end of January 2017. Paid the cancellation cost, and still Cell C take money from my bank account end of February 2017. End of March 2017, 2 debit orders went of for Cell C. What the hell? I phoned Cell C Klerdsdorp and gave them my Id no aswell as my cell no, can't find any of the two on the system, that mean that the contract was cancelled but Cell C can't give me a reason why the debit orders still went off my account!!! Poor service, not proffesional services!!!!</p>

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Replies (1)
Cell C
Cell C's reply03 Apr 2017, 10:50
Official

Thank you for notifying us of the above.

We look into this matter and assist. Be assured this will be sorted amicably.

Regards

Cell C | PN