JM
Judith M

1 reviews | Active since Mar 2011

13 May 2021, 16:13

Contract cancellation on in the begging of April.

I did cancellation with Cell C on the 1st of April 2021 but now a received a statement that I must pay them R320 for what, for who. It's not my problem that their consultant did not cancel my contract, but I made a phone call the must just check on their system gore who I spoke to on the 1st or 2cnd April and that person will be liable for that payment. I am not gonna ****en pay anything. And that guy was ****en rude to start with. Even if they check their system I never used their data this month cause I know I made a cancellation.

0
Replies (2)
Cell C
Cell C's reply13 May 2021, 17:20
Official
Good day Judith 

Thank you for getting in touch with us regarding your query.

We have referred it to our support team for further assistance.

Please expect a call.

^YM 
JM
Judith M's update02 Jun 2021, 10:24
Reviewer Update
Now that I paid and the person who assisted me with the last Query said that they will refund me and she said she will send an email stating that, still I did not get the email till today. When can I expect the refund