KM
Kenosi M
1 reviews | Active since Jan 2022
04 Aug 2023, 14:26
Contract cancellation not actioned 😢
This is so annoying, I have requested a contract cancellation, I also paid the penalty fee to cancel the contract. I am still being debited to date. This is absolute BS because I paid for the cancellation and also sent POP to the customer services. Why is it so difficult to get a contract cancelled? And why am I still being debited?
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Cell C's replyOfficial
04 Aug 2023, 14:40Dear Kenosi
Thank you for reaching out to us.
We sincerely apologize for the unpleasant experience you have had with trying to cancel your contract with us.
We would like the opportunity to rectify this situation and ensure that your request is processed.
Please expect our call for further assistance.
^DA
Thank you for reaching out to us.
We sincerely apologize for the unpleasant experience you have had with trying to cancel your contract with us.
We would like the opportunity to rectify this situation and ensure that your request is processed.
Please expect our call for further assistance.
^DA
Cell C's reply04 Aug 2023, 14:40
Official
Dear Kenosi
Thank you for reaching out to us.
We sincerely apologize for the unpleasant experience you have had with trying to cancel your contract with us.
We would like the opportunity to rectify this situation and ensure that your request is processed.
Please expect our call for further assistance.
^DA
Thank you for reaching out to us.
We sincerely apologize for the unpleasant experience you have had with trying to cancel your contract with us.
We would like the opportunity to rectify this situation and ensure that your request is processed.
Please expect our call for further assistance.
^DA