TD
Tishal D

1 reviews | Active since Sept 2018

10 Jul 2019, 14:56

Contract Cancellation Nightmare

I have been trying to cancel my cell c wifi contract for the past 3 months. The 2 year subscription period ended May 2019. Every time i call the store they tell me call 084 143 which doesn't damn exist! Then they say call 084 140 and hit option 3, when i hit option 3 it says the option is invalid!!!

What is the damn process, i am sure it will be much easier to get sales but for cancellations theres just no priority.Where is the business ethics.

0
Replies (3)
Cell C
Cell C's reply10 Jul 2019, 15:25
Official
Good afternoon Tishal

Kindly post a private reply with your ID/Cell C number in question and we'll assist accordingly.

Regards
Cell C | PN

Best regards,

TD
Tishal D's update10 Jul 2019, 16:46
Reviewer Update
I'd ***

Please cancel the monthly R300 pm for data contract on my name 
TD
Tishal D's update22 Jul 2019, 08:57
Reviewer Update
Issue still not resolved. You have not even acknowledged my private response as you had requested. My account was debited again this month!Wow!