DS
D. Stewart

1 reviews | Active since Apr 2020

21 Apr 2020, 18:09

Contract cancellation, money still being deducted

I cancelled my contract with Cell C in December 2019 and yet Cell C is still deducting money every month. To make things worse there's another debit order being deducted by Cell C monthly and yet they're not sure why the 2nd debit order is being deducted from my bank account. Instead of solving the problem I am being ignored and an amount of nearly R700.00 monthly is being deducted from my ban account. Which I now have to request that my bank reverse the debit orders every month. Cell C is extremely unprofessional and unresponsive.

0
Replies (1)
Cell C
Cell C's reply21 Apr 2020, 19:27
Official
Good Evening Desne

Thank you for reaching out to us.

We have received your query regarding your cancellation. We have escalated your query, our team will be in touch to assist.

^NZ