Contract Cancellation complaint

Item: Cell C
Rating: 1
Author: Nosipho X

I cancelled my contract on time but still got charged for July , what's the point of cancelling a contract in time if I still get charged? My contract ended in May, and I cancelled on the 05th of June , yet I'm being charged for July. This doesn't make sense

Helpful (0)

Replies (3)

Cell C's replyOfficial

07 Jul 2020, 09:22

Good Day Ms. Xulu

Thank you for writing to us.

We have received your cancellation/billing query. Our team will be in touch to assist.

^NZ

Best regards,

Cell C's reply07 Jul 2020, 09:22

Official

Good Day Ms. Xulu

Thank you for writing to us.

We have received your cancellation/billing query. Our team will be in touch to assist.

^NZ

Best regards,

Cell C's replyOfficial

07 Jul 2020, 15:41

Good Day Ms. Xulu

We can confirm that your contract with Cell C will be terminated on 31/07/2020.

^MM

Best regards,

Cell C's reply07 Jul 2020, 15:41

Official

Good Day Ms. Xulu

We can confirm that your contract with Cell C will be terminated on 31/07/2020.

^MM

Best regards,

Nosipho X's updateReviewer Update

07 Jul 2020, 17:14

Thank you for your assistance

Nosipho X's update07 Jul 2020, 17:14

Reviewer Update

Thank you for your assistance