Contract Cancellation Cell C

Hi Henry Mashifane. I have a huge problem with Cell C. I was called by cell c around October - November 2021 to sell a contract(router and sim) to me and I took it. I have network coverage issues where I stay and took the package back to cell c in Wonderpark. I explained my situation and they told me they can’t cancel the contract in store, rather I do it over the phone as it all started. I did that and managed to get through to cancellation 3 days after I have been to the branch. They acknowledged my cancellation and gave the following reference to prove that I cancelled and that they will come Collect their property, which I still have with me because they haven’t come yet. They also advise me that, they can’t debit a business account as I qualify for personal contract but I had already given them both my account numbers(business and personal). After a month of cancellation, then I start receiving debits from cell c and I have been reversing them since. Even this morning, I had to reverse the transaction again. And FNB is charging money for reversals. Cell C is not debiting my personal account, they are debiting from my business account and of which I find to be a ********** activity because that was never they agreement. And again, I have cancelled the contract a long time ago and I can’t keep on monitoring my accounts in FEAR of cell c. I sent them an email about this and they told me to go to the branch, when I took the contract over the line. Now, I want Cell C to stop with all this madness and nonsense they are doing. My accounts are not a okay ground for debit order. I urge Cell C to take me serious and put a stop to this nonsense happening. I sent cell c an email this morning again. Hopefully will hear from them soon. Can you guys assist I. This instance? Katlego Mashifane *** ***