SB
Sheila B

1 reviews | Active since Mar 2016

02 Aug 2017, 10:26

Contract cancellation

<p>Complaint ...Cell C!! I have cancelled my contract with a ref number!! They refuse to end it and just add data as per contract!! I know the next step they will take is to block my number if I dont pay!! Please assist!! It had to be cancelled end July!! I got data this morning my problem soon to start!!!There is a lot of recorded conversations they can use!!</p>

0
Replies (2)
Cell C
Cell C's reply02 Aug 2017, 12:10
Official

Hi Sheila

We have referred this matter to one of our team members for assistance. Do expect communication.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply04 Aug 2017, 09:05
Official

Palesa has been in contact with you to assist with this matter. She advised that she will listen to the call recording and revert with feedback.

Regards
Cell C | PN