Contract Cancellation

Cell C as a company makes it as difficult as possible to cancel a contract. For starters, you cannot cancel a contract in store. You cannot get through to their call centre and they do not answer their mails. (You get a return e-mail that states they will answer in 1 to 2 business days but they do not respond). After finally getting through to the call centre I was sent from one department to the other. It has now been more than a week and still no luck with cancelling three contracts and releasing the numbers. On top of it all, I had to pay a penalty to cancel the contracts even though they all have already expired! My advise to customers considering Cell C, based on my experience stay away! My reference number with Cell C is ***